Shipping Policy

At Scepter, we do our best to process and ship orders as quickly as possible. Please review the information below for details on domestic shipping, international shipping, delivery timelines, customs duties, and order processing.

Order Processing

Orders are typically processed within 1–3 business days after they are placed.

Orders are processed and shipped Monday through Friday, excluding holidays.

During product launches, holidays, or periods of high order volume, processing times may be slightly longer. Once your order has shipped, you will receive a confirmation email with tracking information.

Domestic Shipping

We currently ship within the United States.

Available shipping options and delivery estimates will be shown at checkout. Delivery times vary depending on the shipping method selected and the destination address.

Estimated domestic delivery times generally range from:

Standard Shipping: 4–7 business days
Express Shipping: 2–3 business days

Please note that delivery estimates begin once your order has been shipped, not when the order is placed.

International Shipping

We currently ship to select international countries, including:

United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore, Argentina, Brazil, and Colombia.

Available international shipping options and rates will be shown at checkout based on your shipping destination.

International delivery times vary by country, carrier, customs processing, and the shipping method selected at checkout. Delivery estimates are not guaranteed and may be affected by delays outside of our control.

Customs Duties, Taxes, and Import Fees

International orders may be subject to import duties, taxes, customs fees, brokerage fees, or other charges upon delivery.

These charges are set by the destination country and are the responsibility of the customer. Scepter does not control these fees and cannot predict the exact amount that may be charged.

Unless duties and taxes are specifically shown and collected at checkout, they are not included in the product price or shipping cost.

Customers are responsible for paying any customs charges required for the package to be released. Refusal to pay customs duties, taxes, or import fees may result in the package being returned, delayed, or abandoned.

Shipping fees are non-refundable for orders refused due to customs charges.

Customs Delays

International shipments may be delayed due to customs inspections, import processing, local carrier delays, or other factors outside of our control.

Scepter is not responsible for delays caused by customs or local delivery services once a package has been handed over to the carrier.

Shipping Rates

Shipping rates are calculated at checkout based on the shipping destination, package weight, and available carrier services.

For international orders, shipping charges paid at checkout cover the cost of transportation only unless otherwise stated. Duties, taxes, and customs fees may still apply upon delivery.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation email with tracking information.

Please allow up to 24–48 hours for tracking updates to appear after the package has been accepted by the carrier.

Incorrect Shipping Addresses

Please make sure your shipping address is entered correctly at checkout.

Scepter is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error in your shipping address, please contact us as soon as possible.

Once an order has shipped, we may not be able to update the delivery address.

Lost, Stolen, or Delayed Packages

Scepter is not responsible for packages that are lost, stolen, delayed, or marked as delivered by the carrier.

If your package is marked as delivered but you have not received it, we recommend checking with neighbors, your building, your local post office, or the shipping carrier.

Please contact us at support@sceptersport.com and we will do our best to help you look into the issue.

Contact Us

For questions about shipping, delivery, or your order, please contact us at:

support@sceptersport.com