HOW CAN WE HELP YOU?
HOW CAN WE HELP YOU?
FREQUENTLY ASKED QUESTIONS
Do you ship internationally?
Yes. We currently ship to the United States and select international countries, including:
United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore, Argentina, Brazil, and Colombia.
International orders may be subject to import duties, taxes, customs fees, or brokerage fees upon delivery. These charges are set by the destination country and are the responsibility of the customer.
Scepter does not control or collect these fees unless they are shown at checkout. Customs processing may also cause delivery delays that are outside of our control.
What payment methods are acceptable?
Major credit and debit cards including Visa, Mastercard, American Express, and Discover, as well as Shop Pay, Apple Pay, and Google Pay.
How long would my delivery take?
Orders are typically processed within 2–3 business days. Once shipped, delivery usually takes 3–7 business days within the United States. International shipping times vary by destination and may take 7–21 business days.
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package every step of the way.
Returns/Refunds/ Exchanges?
We want you to be completely satisfied with your purchase. If you're not happy with your order, returns and exchanges are accepted within 30 days of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached.
Once your return is received and inspected, refunds will be issued to the original payment method. Original shipping charges are non-refundable.
If you need to start a return or exchange, please contact support@sceptersport
How to Contact the store?
We'd love to hear from you. For questions about orders, products, returns, partnerships, or anything else, please reach out to us at support@sceptersport.com
We aim to respond to all inquiries within 1–2 business days.